Privacy Policy

Last Updated: [Insert Date]

Welcome to Garden Essentials USA (“we,” “our,” or “us”). We’re committed to protecting your privacy as carefully as we select our premium garden products. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit gardenessentialsusa.com (the “Site”).

1. Information We Collect

Like a well-tended garden, we only collect what’s necessary to help your shopping experience flourish:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, payment information (processed securely through our payment partners), and phone number.
• Browsing Information: We automatically collect data about your device and how you interact with our Site, including IP address, browser type, pages visited, and items viewed (like our arbours, garden buildings, or outdoor furniture).
• Communication Data: When you contact our customer care team about garden tools, composters, or other products, we keep records of those interactions.

2. How We Use Your Information

We use your information to cultivate the best possible gardening experience:

• Process orders for your garden essentials (from chimineas to decking materials)
• Provide customer support for your outdoor living questions
• Improve our Site and product offerings (like our popular garden décor and power tools)
• Send you relevant promotions (only if you’ve opted in), such as seasonal offers on fertilisers or garden storage
• Prevent fraud and enhance security, treating your data as carefully as we would delicate garden ornaments

3. Data Sharing and Disclosure

We value your privacy as much as you value quality garden products:

• Service Providers: We share necessary information with trusted partners who help us operate (payment processors, shipping carriers for delivering your garden furniture or tools).
• Legal Requirements: We may disclose information if required by law, such as in response to a subpoena.
• Business Transfers: In the event of a merger or sale, customer information may be transferred as a business asset.
• We never sell your personal information to third-party marketers.

4. Data Storage and Security

We protect your information with the same care we recommend for your garden investments:

• All transactions are processed through our 256-bit SSL encrypted system
• We never store full payment information after transactions are complete
• Data is stored on secure servers with limited access
• While we implement robust security measures, no online transmission is 100% secure

5. Your Rights and Choices

You have control over your information, just as you have control over your garden design:

• Access & Correction: You may review and update your account information
• Marketing Preferences: Opt-out of promotional emails at any time
• Data Deletion: Request deletion of your personal data, subject to legal requirements
• Do Not Track: Our Site currently doesn’t respond to “Do Not Track” signals

6. Cookies and Tracking Technologies

Like garden tools help maintain your outdoor space, cookies help our Site function optimally:

• Essential Cookies: Required for basic functions like adding garden gates or compost bins to your cart
• Performance Cookies: Help us improve the Site by tracking which products (like artificial grass or garden bars) are most popular
• Advertising Cookies: Used to show relevant ads for garden products you’ve viewed
• You can manage cookie preferences through your browser settings

7. International Data Transfers

As we serve gardening enthusiasts worldwide (excluding most Asian destinations and certain remote areas):

• Data may be transferred to and processed in the United States
• By using our Site, you consent to this transfer

8. Children’s Privacy

Our Site isn’t designed for children under 13. We don’t knowingly collect information from children, just as we don’t sell toys in our garden décor collection.

9. Policy Updates

We may update this policy as our business grows, just as gardens evolve over time. Significant changes will be posted on our Site.